Privacy Policy for Forge Home Consulting

This Privacy Policy explains Forge Home Consulting’s data practices, defines our users’ (“you” or “your”) privacy options, and describes how your information is collected and used by Forge Home Consulting (“we,” “us,” “our,” Forge Home Consulting”).

This Privacy Policy governs your use of the Forge Home Consulting’s website at https://coloradodownpaymentassistanceprograms.com (the “Site”), any mobile application we may develop, and any information we may access through social media platforms such as Facebook, Instagram, LinkedIn, or Twitter. For the purposes of this Privacy Policy, we will refer to all of these access points as the Forge Home Consulting’s system (“System”).

Revisions to the Privacy Policy

We reserve the right to modify this policy from time to time and will mark new versions with a corresponding effective date. We recommend you visit the Site to review any changes in our practices. Your continued use of the System constitutes your agreement to our then-current Privacy Policy.

By using Forge Home Consulting, you agree to the terms of this Privacy Policy.

What Information is Collected?

Information Collected Directly from You

We may collect personal information about you in connection with your use of our System. For example, this information may be voluntarily provided when you sign up for a mailing list, enroll in online payments, use the “Find my Dealer” feature, register an account, fill out a “Contact Us” form, enter a promotion, redeem a special offer, apply for employment, or submit information in connection with a purchase or as part of other online services.

The information we may collect includes, but may not be limited to:

• Name, email address, phone number, mailing address, and other contact information.
• Financial information necessary to process a purchase, bill, or other requests.
• Employment history or other qualifications for assessing applications.
• Business affiliations; and
• Other information related to your requests or inquiries.

SMS Consent & Use

When you provide us with your phone number, you consent to receiving SMS messages from Forge Home Consulting. You can opt out at any time by replying “STOP” to any message you receive. We will send SMS messages for marketing, account updates, or other services related to our System. Message/data rates may apply, depending on your phone plan.

Sharing Phone Numbers

We do not sell or share your phone number with third parties for their marketing purposes. We may share phone numbers with service providers who help us send SMS messages or for necessary system operations, but those providers are obligated to use your phone number only for the purposes stated in this Privacy Policy.

How Is the Information We Collect Used?

We collect information about you in order to provide you with services and products, and also to collect information that is necessary for the System to work properly. We use personal information for a variety of purposes related to our business, including but not limited to:

• Providing services and support
• Performing the essential functions of the System, including responding to inquiries, locating a dealer, fulfilling orders and requests, processing payments, providing support and troubleshooting, and communicating with users about their use of the System.
• Communicating with users about products or services
• Sending or initiating direct marketing programs, such as newsletters or information about new products or services we are offering; using content from social media platforms where users discuss our products or use a hashtag related to our products.
• Personalizing user experiences on our System
• Tailoring content on the System based on user location, preferences, and other personalization factors.
• Analytics and System Improvement

Tracking information about your visits to our Site or use of the System allows us to provide better service, using certain online preferences in the aggregate across all users to evaluate the System and develop additional products and services to offer.

Disclosure of Information

We may share information, in the aggregate, regarding your online browsing preferences to evaluate our products or allow the third parties we work with to better serve our users. We will not share personally identifiable information in these instances, other than as described in this Privacy Policy.

We will not share your information with third parties to directly market their products to you. We may provide user information to third-party service providers or vendors for purposes including but not limited to:

• Initiating direct marketing programs on our behalf;
• Data tracking;
• Processing bills and payments;
• Maintenance or development of our System;
• Development of online products, services, or customer service, or new product development; and
• Other contracted promotional opportunities provided to our users.

Sharing With Affiliated Entities

We may also share this information with any subsidiaries, franchisees, licensees, suppliers, distributors, affiliates, assigns, successors, or other related entities and their respective owners.

Sharing With Law Enforcement

We may also share your personal information in connection with law enforcement requests or in response to investigations, subpoenas, court orders, or other legal processes to establish or exercise our legal rights or defend against legal claims, or as otherwise required by law.

How is User Information Protected?

We maintain administrative, physical, and technical safeguards for all user information collected in our System.

Your Options

By providing information to us or using our System, you are consenting to our use of your data as outlined in this Privacy Policy.

While we work hard to use and disclose our users’ personal information only for the purposes identified above, you can choose not to provide personal information or limit the personal information obtained by us as follows:

• You may have your contact information removed from our marketing lists to inform users of new or relevant products, services, and special offers by email by clicking on the unsubscribe link in any email communication received from us. You may also unsubscribe by emailing us at info@forgehomeconsulting.com and putting the text “Unsubscribe” in the subject line and the email address you are unsubscribing from our marketing list in the body of the email.
• You may limit the collection of “cookies” through your browser settings. However, this may disable our ability to provide you with the most relevant products or information regarding the System; and you may limit the ability of Google Analytics to track your online activity, as outlined in the “Behavioral Advertising” section.